DATA OF THE TRADER
“Mkargo” Ltd -UIC: 205381621 -Telephone: + 359 879336228
Email: sales@mcargo.bg
Phone: 0879336228
1 . Supervisory bodies:
(1) the Data Protection Commission
Address:Sofia, 2 Tsvetan Lazarov Street,
Tel.: (02) 940 20 46
Fax: (02) 940 36 40
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg
(2) Consumer Protection Commission
Address. 1000 Sofia, Slaveykov Square №4A, floors 3, 4 and 6,
Tel.: 02 / 980 25 24
Fax: 02 / 988 42 18
Hotline: 0700 111 22
Website: www.kzp.bg
2. A customer is any user who has registered in order to use the services offered by “Mkargo” Ltd on the website https://mbclogistics.com/.
3. Supplier is a person engaged in the trade or supply of goods.
4. Malicious acts are acts or omissions that violate Internet ethics or cause harm to persons connected to the Internet or associated networks, sending unsolicited mail (unsolicited commercial messages, SPAM, JUNK MAIL), overfilling channels (FLOOD), gaining access to resources with someone else’s rights and passwords, exploiting flaws in systems for their own benefit or to obtain information (HACK), performing acts that can be qualified as industrial espionage or sabotage, damaging or destroying systems or information arrays (CRACK), sending Trojan horses or causing the installation of viruses or remote control systems, interfering with the normal operation of other users of the Internet and associated networks, committing any act that may qualify as a criminal offence or administrative offence under Bulgarian law or other applicable law.
5. Encryption is a way of ensuring that information is hidden from those for whom it is not intended. Encryption is performed in combination with a key – a word, number or phrase.
6. Web page for the purposes of this policy means a component and distinct part of a website.
7. IP Address (“IP Address”) means a unique identification number associating a computer, web page or resource with the Customer in a manner that allows it to be located on the global Internet network.
8. Website (“website”) is a distinct location on the global Internet network accessible by its Uniform Resource Locator (“URL”) via HTTP, HTTPS or other standardized protocol and containing files, programs, text, sound, picture, image or other materials and resources.
Subject to the General Terms and Conditions
Please read the terms and conditions carefully. This is an agreement that governs the relationship between you and “Mkargo” Ltd. The agreement includes the terms on which you may use our site and our obligations regarding delivery times and product quality. If you do not accept our terms and conditions for the use of the services offered by “Mkargo” Ltd, you have the right not to use this site. “”Mkargo” Ltd guarantees the quality of the services it offers:
All services and products we offer are designed to meet the needs of customers using our site. If you do not feel satisfied, we would like to know. Any of our customers have the right to use our telephone numbers, and to write to sales@mcargo.bg . We encourage you to review the delivered products at the time of delivery. By signing the delivery document, the delivery is deemed accepted. In the event of a complaint, customers are entitled to call our contact numbers.
“Mkargo” Ltd. service
Prices and availability:
At “Mkargo” Ltd we aim to provide you with products of proven quality at affordable prices. The attached product pictures are illustrative. It is possible that the description of a photo does not correspond to the main text on the site. In this case, the product name and description on the website will be taken as the determining factor. There is a possibility that at a certain time a product may be out of stock but this is due to reasons beyond the reach and influence of the company. If we are unable to fulfil your order, we accept responsibility to contact you and inform you. At your request we can replace the goods with another similar item. If payment is made by bank transfer, we will refund your payment within fourteen working days of the date on which we should have performed our obligation under the contract. “Mkargo Ltd reserves the right to change the prices of products and services.
All product prices quoted on the website are inclusive of VAT.
Promotional policy and customer accounts:
Products with promotional prices, as well as those sold in a bundle or at permanently low prices, are not charged an additional discount pre-set to a customer account or with a promo code option. When such products are purchased by customers with a promo code entered or holding a special discount, the larger discount applies, but two or three do not accumulate.
Product delivery and payment methods:
We make deliveries nationwide.
Except officially designated holidays.
Orders can be placed through the website indefinitely, and our operator can be contacted every day from 8:00 to 17:00.
For other locations outside of the city. Panagyurishte delivery is paid .
To receive the delivery, you must give us the exact address, contact phone number and the name of the recipient. If there is an employee at the front door who regulates the building’s access, he or she must be notified of our arrival or authorized to take delivery.
In the event of exceptional weather conditions that prevent our staff from delivering what you have ordered, “Mkargo” Ltd reserves the right to change the time or date of delivery. We will take responsibility to inform you of the delay. If your address is unavailable to our staff, we will contact you to find the best solution.
In the event that you cannot be found at the address at the delivery time you have specified, and there is no one available to accept the order on your behalf, our representative may additionally contact you at the telephone number indicated on the order. In the event that delivery is delayed for your reason, an additional delivery charge will be added to the product delivery bill.
Payment option
By advance payment by bank transfer
Rights to the website and the brand “Mkargo” Ltd.
All site content, software, images, graphics, text and interface are the property of “Mkargo” Ltd. This content is made to help the customers of the site to make the most of our services. Any other use of the materials listed above including modification, reproduction and distribution without the written permission of “Mkargo” Ltd is punishable by law.
You agree that your use of the Internet and the services offered on the Site is at your own risk.
“Mkargo” Ltd is not responsible for the warranties, services and information given by the manufacturers of products or services.
“Mkargo” Ltd makes no warranty that the information flow and functions offered by the site are free from technical errors or that the server that serves it is free of computer viruses or other harmful components.
“Mkargo” Ltd shall not be liable for any damages caused to software, hardware or telecommunication facilities or for any loss of data resulting from materials or resources searched, loaded or used in any way through the services provided.
The advice, consultation or assistance provided by the professionals and employees of “Mkargo” Ltd in connection with the use of the services by users shall not give rise to any liability or obligation on the part of “Mkargo” Ltd.
Attorneys’ fees incurred as a result of claims made and/or damages paid to third parties in connection with the Websites, hyperlinks, materials or.
“Mkargo” Ltd. guarantees its users the confidentiality of the information and personal data provided. The latter will not be used, provided or brought to the knowledge of third parties outside the cases and under the conditions set out in these terms of use.
“Mkargo” Ltd” collects and uses the information to improve the services offered.
All purposes for which “Mkargo” Ltd will use the information provided will be in accordance with Bulgarian legislation, applicable international acts, good manners and Internet ethics. The information may be used by “Mkargo” Ltd, except in the case of explicit disagreement of the User sent to the following e-mail address:
sales@mcargo.bg
The materials published on the site are used for legitimate purposes.
Prices and availability on the site are subject to change without prior notice. Pictures of some of the products are illustrative and the quantity shown there may not correspond to the description. When viewing and ordering a product, the description and quantity displayed is the determining factor.
INFORMATION CONFIDENTIALITY:
We understand the importance of keeping your personal information secure and providing you with the necessary level of security when using our company website. This is the reason why we have established a special company policy related to the use of your personal data. The texts below will explain what information we need, why we need it and how we use it. It is your right to restrict our access to it and to delete your personal data completely from our site.
Personal information about individuals, customers of the site:
Name
Exact address to which delivery is to be made
E-mail address
Contact telephone number
We need this information to be able to deliver the products to your desired address. We need to use your telephone number to confirm your order and to notify you of any changes or problems with delivery. This information is classified as personal and is stored on our company website. Should you choose not to publish your personal details (name, address, telephone, email), you will not be able to take full advantage of the services we offer.
How do we use the information you provide?
We use the information provided to us to meet your expectations. We process your requests, enhance the level of service by offering different payment schemes (cash, bank transfer), prepare a personal profile for you in order to facilitate your shopping experience and save you time, inform you about new products and offers that might be of interest to you. We are not allowed to provide your personal data to third parties or organisations unless you authorise us to do so. The purposes described for which the information is used are not exhaustive and do not create any obligations for “Mkargo” Ltd.
RESEARCH:
“Mkargo” Ltd reserves the right to use companies to collect information from you and to conduct surveys and research on its own. Our goal is to create the best assortment of goods and services. This will help us to satisfy you, our customers.
COMPANY POLICY LIMITS:
Our site may contain links to other sites. We want you to know that the moment you use any of these links, you become subject to their company policies. This releases “Mkargo” Ltd from any and all liability. We are only responsible for our company policy.
PROCESSING OF PERSONAL INFORMATION:
We take due care and are responsible for the protection of customer information that comes to our knowledge in connection with the provision of the services – subject to these terms and conditions, except in cases of force majeure, fortuitous event or malicious acts of third parties.
In the registration form completed by the customer , we indicate the mandatory or voluntary nature of the provision of data and the consequences of refusal to provide them. By agreeing to these terms and conditions, the customer agrees to the processing of his/her information in the manner provided for in these terms and conditions.
The restrictions do not apply in the event that the customer or persons under his control have committed malicious acts or have violated the rights or legitimate interests of third parties. In this case, we have the right to provide the customer’s personal information to the relevant competent state authorities in accordance with the applicable legislation.
YOUR SECURITY:
Encryption:
We provide a high level of information security when using the services on the site.
Modification of personal data:
If there is a change in your personal data (change of address, telephone number, e-mail), you have the opportunity to inform our administrator. This will help us to fulfill your orders correctly.
This agreement is accepted by you and will remain in force until terminated or destroyed. “”Mkargo” Ltd may terminate or amend this agreement by giving notice to you by e-mail or at the address you have provided.
This agreement and our company policy sets out the scope of your agreement with Mkargo Ltd regarding your use of the site and the services we offer. You agree that this agreement applies only to customers of the site and as between them and “Mkargo” Ltd.
